10 REASONS TO SHOP WITH RADIAN STORES

WE ARE EASILY ACCESSIBLE AND FOUND COUNTRY-WIDE
1. With over 40 branches across 26 towns countrywide, and working with some of the biggest brands in the world to bring our customers the best, most comprehensive array of products, we offer all kinds of electronics, furniture, solar products, clothing & household items to our customers.
2. We offer different ways in which our customers can get in touch with us and our stores - on our online store we have made an efficient store locator page which easily shows you the closest Radian Stores outlet to you, and we also provide contact details for our branches. Use the link below to visit the Store Locator page.

Via our online store, you will also find details on ways to get in touch with us via email, live chat or social media.

WE ARE OPEN 24/7
1. Our brick-and-mortar stores operate between 08hrs to 17hrs during weekdays so as to enable all types of people be it working class, businessmen or even students to shop at a convenient time. Our Mall outlets (Novare Pinnacle Mall – Kabulonga, Manda Hill, East Park Mall) can also be accessed on weekends and public holidays.
2. To top it off, we are also open 24/7. This is simply because our online store is open all day every day so no matter where you may be or what time it is you are still able to shop with us.

WE ARE OFFICIAL DEALERS AND OFFER BACK-UP WARRANTY
1. We are official dealers of all our brands and source all our products directly from manufacturers or authorized distributor’s to ensure 100% authenticity. Purchases made from us will carry a full manufacturer’s warranty (except on products where warranty is not applicable) and arrive in your hands with all original official packaging and documents, just as if you had purchased from the manufacturer directly. We are proudly the authorized distributor in Zambia for Philips of the Netherlands, LG Electronics of Korea, INGCO of People’s Republic of China - the world leaders in state of the art consumer electronics and home hardware/appliances, namely televisions, music systems, home theatres, DVD players and recorders, refrigerators, microwave ovens, air conditioners, washing machines, kitchen appliances, and personal care products. Our brands portfolio also boast some of the world’s other leading brands such as Samsung, Defy, Midea, Leoch, Univa, Hisense and many more.
2. We as Radian Stores also understand that we need to protect our customers even after they have purchased an electronic device or appliance from us which is why we also offer back up- warranty to all our customers. When you buy from us we pride ourselves on the support we provide. We are one of the few companies in Zambia to provide 1 to 10 years warranty and back-up service from our three fully equipped service centers located in Lusaka, Ndola and Choma.

WE STOCK A WIDE RANGE OF SOLAR EQUIPMENT
1. We have an elaborate range of solar powered equipment such as inverters, solar panels, solar home lighting systems, solar street lights, solar water pumps, solar fridges and freezers solar cables, connectors and accessories just to mention a few. We also have solar essentials that go hand in hand with our solar equipment such as charge controllers and solar batteries. We recognize the challenges faced by our communities due to the constant load shedding happening in Zambia at the moment and we are proactive to help find alternatives to these problems.
2. On our online shop, we also offer All-in-One Inverter bundles and All-in-One Solar pump bundles for the convenience of our customers.

WE OFFER DELIVERY SERVICES

If you order via our online store www.radianonline.co.zm, you get the added incentive of opting for free home delivery within Lusaka City (25kms radius of Lusaka C.B.D) on orders above K150.00. Take advantage by shopping using our online store via the website or download our shopping apps from the Google Play Store or Apple App Store!

WE OFFER OUR CUSTOMERS THE COMFORT TO SHOP FROM THEIR HOMES/OFFICES

With the introduction of the 24/7 online store recently, we are proud that our customers can shop from the convenience of their homes/offices. Our online store is constantly being updated with the latest products and informative e-newsletters/social media alerts are sent out regularly to keep our valued customers in the loop at all times. Also, our online store is constantly being updated with informative blogs to help our esteemed customers really understand what Radian Stores is about and keep them knowledgeable about product features, how-to guides on new services, and product-care tips and tricks.

WE OFFER LAY-BY SERVICES

Through our brick-and-mortar stores, we offer lay-by for all customers because we understand the current economic crisis our country is facing and that not all have the means to pay for products they need upfront. Lay-by allows our customers to purchase equipment at their financial convenience. This service is helpful to many people ranging from students, small business owners, schools, and even home owners.

WE OFFER SPECIAL ORDER SERVICES

Is there something you need which is not available in the branch you visited? No problem! We as Radian Stores also offer special order services whereby a customer is welcome to place a special order for appliances, equipment or furniture that we may not currently have in stock in a particular branch or not available in the quantity required by the customer.

WE OFFER A CLEAN AND SAFE SHOPPING ENVIRONMENT FOR OUR CUSTOMERS

Due to the ongoing pandemic, we have taken extra precautions to protect our staff and customers. All our stores are cleaned each day and Covid-19 preventative essentials such as hand-washing facility/sanitizing is provided for the protection of our customers. All our staff are provided with masks and face splashguards for their personal protection as well.

RADIAN IS PROUDLY ZAMBIAN

To crown it all, Radian Stores is a local home-grown company and one of our primary aims is to empower our fellow Zambian citizens. Overall as Radian Group of Companies, we currently have over 400 Zambian employees. We are working hard to provide everybody with equal opportunities and to ensure we are playing a role in bettering the welfare of our fellow Zambians as can be attested by the fact that more than 90% of our workforce is Zambian. We offer our staff chance to grow with the company and are proud that we have staff that started out as shop floor cleaners who today are shop managers, while others have progressed even further to become independent Radian Stores authorized agents. Also, when we open branches in the various towns, despite the challenge of extra cost, we deliberately look for staff from within that town and empower them through training/coaching instead of transferring existing experienced staff from other places.

June 28, 2020 | View: 2710 | By: Radian Online