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(Update/Release Date: 01 November 2023)

 
 
 

The Radian Online Website

The radianonline.co.zm website is owned and operated by Radian Stores Retail Limited which is a subsidiary company of the Radian Group of Companies (referred to hereinafter as "Radian Stores/Radian Online/we/our/us"). As a user of radianonline.co.zm (referred to hereinafter as “this website/the website/site/online store”) you (referred to hereinafter as "the user/you/your") acknowledge that any use of this website including any transaction that you make ("use/using") is subject to our terms and conditions below (which includes any other important information as provided in the ‘Essential Information’, ‘Shopping on Radian Online’ and ‘Useful Links’ sections of this site e.g. Exchange, Returns & Warranties Policy, Product Warranty Terms & Conditions and Privacy Policy). In addition, you will find other useful information within Frequently Asked Questions and About Us pages. You may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of Radian Stores. Please:

  • Read through these Website use terms and conditions and the Frequently Asked Questions page carefully before using this website.
  • Read our product Warranty terms and conditions before going ahead with your purchase.
  • Also read our Privacy policy section regarding the use and security of your personal information.








1) In the event of a pricing error or product details the customer will have the option of cancelling the order or purchasing the product at the price displayed. (2) The error in pricing or product details and the two options available to the customer in clause 1 will be communicated to the customer within 24 hours of Radian Stores discovering the error. (3) The customer must be able to communicate their option on how the order should be treated either within 24 hours or the latest within 7 days from the date of the error is communicated. Failure to do so, Radian will reserve the right to treat the order as cancelled. (4) If the customer has already paid the price for the item, and the customer chooses to cancel the order and or the order is cancelled under the circumstances in clause 3 they shall receive a cash refund within 7 days or a refund-to-card within 21 days.